Terms & Conditions:

Kindly refrain from making a booking with JM Entertainment Limited unless you fully accept and agree to the following terms and conditions.

Definitions:

1.1 The "Client" means the person/s, organisation or company booking the equipment, act or entertainment with the "Company"

1.2 The "Company" means JM Entertainment Ltd

1.3 'Dry' hire is the hire of equipment for the 'client' to operate and supervise themselves.

1.4 'Wet' hire is the hire of equipment or entertainment accompanied by a representative of the 'company' to supervise use of the booked equipment or entertainment.

Bookings:

2.1 All equipment remains the property of the company at all times.

2.2 By placing an order with us either verbally or via e-mail regardless of whether a booking form has been returned or deposit paid it is deemed that the customer has read, understood, fully agreed to and is bound by all our terms and conditions of hire.

2.3 In the event of traffic or other uncontrollable circumstances preventing us from being able to fulfil our contracted obligations our liability shall be limited to a refund of any monies paid in relation to the contracted event or a pro rata reduction in the hire fee in the event of delayed start. No further compensation will be paid irrespective of any loss of earnings.

Prices & Payments:

3.1Full Payment Requirement: Full payment is required prior to the event date. Failure to pay the balance in full by the agreed deadline may result in the cancellation of the event. We reserve the right to cancel the event if payment is not received.

3.2 Alternative Payment Terms: 30-day or 60-day payment terms may be agreed upon, provided a valid Purchase Order (PO) number is supplied at the time of completing the booking form. These terms must be agreed upon prior to booking confirmation.

3.3 Booking Confirmation: Your booking will be confirmed once full payment is received, or if applicable, once the 30 or 60-day payment terms are agreed and a valid PO number is provided.

3.4 Cancellation Rights: We retain the right to cancel the event if payment is not received in accordance with the agreed payment terms.

3.5 Advertised prices are subject to change without prior notification.

3.6 The company reserves the right to charge interest on all overdue accounts at 2% above its banker’s current interest rate.

3.7 All prices are subject to VAT at the current rate.

Cancellations:

4.1 Any cancelled order is subject to the following cancellation charges:

  • Prior to 8 weeks to event 25% of order value
  • Within 8 weeks prior to event 35% of order value
  • Within 6 weeks prior to event 50% of order value
  • Within 4 weeks prior to event 75% of order value
  • Within 2 weeks prior to event 100% of order value

4.2 The Company can cancel up to 7 days prior to the provision of the service. The Company will however attempt to provide the Client with an alternative provider.

4.3 Under no circumstances will the Company accept cancellation due to weather conditions. A full fee will be chargeable should the Client wish to cancel due to weather conditions.

Equipment:

5.1 The company reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.

5.2 All sizes quoted are approximate

5.3 All goods remain the property of the company at all times.

5.4 The company reserve the right to amend or alter any product specifications without prior notice.

5.5 The company reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.

5.6 All sizes quoted are approximate

Site Location, Facilities & Conduct:

6.1 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once unloaded.

6.2 The company reserve the right to refuse delivery if the venue or site is deemed to be unsuitable by our delivery personnel or if the client has failed to notify the company of any delivery obstructions such as stairs or excessive loading distances from our vehicle to the installation site. In such a case no refund will be given and the full hire fee will be due.

6.3 The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event.

6.4 The company reserves the right to cease operation and remove hired equipment from site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases no refund will be given and full contracted fees will be due to the company.

6.5 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once unloaded.

6.6 The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event.

6.7 The company reserves the right to cease operation and remove hired equipment from site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases no refund will be given and full contracted fees will be due to the company.

Liability & Insurance:

7.1 The company’s liability insurance covers use of the equipment only whilst booked on supervised hire (supervised by a representative of the company).

7.2 The client agrees to indemnify the company for any damage or theft of the company’s equipment whilst on hire.

7.3 The company accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.

7.4 Any equipment booked on 'dry hire' is not covered by the company’s insurance policy and the client is responsible for suitable insurance cover.

If you are unsure or are not happy with our terms and conditions then please call our office on 01792 805002.